What time is the latest to order for same day dispatch?
The latest time you can place an order and have it dispatched the same day is 4pm Monday-Friday and 12pm on Saturdays
How can I be sure to keep my batteries safe?
Only ever carry your batteries in protective cases that keep batteries seperate.
What are your delivery charges?
We offer free next day delivery on all our 18650 batteries, the Standard shipping fee for 26650 batteries is £2.99.
Are your 18650 and 26650 batteries genuine?
All our batteries are 100% Genuine and batch tested for guaranteed quality and performance.
Do you offer wholesale prices?
Yes we do please contact us to discuss our discounted 18650 battery wholesale prices, you must be a verifiable business to gain access to said prices.
Do we ship outside of the United Kingdom?
Yes we currently ship to countries in Europe, delivery times vary from 3-10 working days.
What is your returns policy?
We offer a 14 Day returns policy on all our products, please contact us first via email or our Facebook page to arrange a return, please note that all returned items must be in unbroken original packaging, we are not liable for return postage costs.
Do you ship batteries in cases?
Yes we always ship pairs of batteries in cases. Battery safety is a big concern and we do everything possible to get your batteries to you safe and undamaged.
If you have any other questions we will be more than happy to answer them for you. See our contact us page to submit a form, or contact us on our Facebook page.